Service Desk Express Bar-Code Option Pack

Solutions - Quick Links:

Service Desk Express Desk Suite

 

ASSET MANAGEMENT

Service Desk Express Desktop Automation Suite

Service Desk Express Inventory Manager

Service Desk Express Remote Desktop

Service Desk Express Bar-Code Option Pack

 

CHANGE MANAGEMENT

Service Desk Express Change Management

Service Desk Express Service Desk Auditor

 

CUSTOMER SERVICE

Service Desk Express Client Services

Service Desk Express Surveyor

 

INTEGRATION SOLUTIONS

Service Desk Express Interface Wizard

Service Desk Expressall CTI

Service Desk Express Program Launcher

 

KNOWLEDGE MANAGEMENT

Service Desk Express Knowledge Services

Service Desk Express Knowledge Bases

Service Desk Express Selective Ticket Indexing

 

PASSWORD MANAGEMENT

P-Synch Password Management

 

WIRELESS SOLUTIONS

Service Desk Express Wireless

The Service Desk Express Bar Code product is a natural extension of the Service Desk Express database. This addition to Service Desk Express uses the database as a repository for asset identification data, which provides a crucial service for your help desk and organizations that require asset tagging of valuable company property. The Service Desk Express Bar Coding Option Pack provides a simple and effective solution to identify, record, and track your asset information.

Keep Track of Your Assets
Service Desk Express supports the asset collection and tracking process through a comprehensive database of inventory and configuration records.

Supports a Wide range of Scanners
Any "wedge" bar-code scanner device and most “gun” and “Wand” scanners comply with the Service Desk Express Bar-code Option Pack.

Supports Palm Hand Held Devices
The Service Desk Express Asset Collector (MAC) is an advanced “hot sync” application that downloads key referential data from the Service Desk Express database for offline use. This Palm OS application allows IT users to capture asset information using a PDA.